I finally got it. My Uncommon iPod Touch capsule case — the only hard custom printed case I could find over the web. Yay!
It was pre-ordered in May. It was expected in July. It didn’t arrive until September. What took so long? Well, according to an email…
The ship date for the Touch cases has been pushed back to late June due to some delays in perfecting the product. We pride ourselves on creating obsessively engineered blank canvas accessories, and we’d never send you anything less.
This email came early June, when I expected it mid-July. After I read it, I expected it by the end of July. And… to my disappointment, it did not arrive well after that date.
Although I appreciate the delay came from legitimate reasons (I would much rather wait a bit longer and receive a better quality product than get it immediately at sub-par standards), I did not appreciate the lack of communication from Uncommon. It took multiple calls or emails to the customer service department to even get an idea of when I could expect my case. And even after a couple of them, their ETA was wrong — I wasn’t even notified of that either!
Despite my disappointment from very unacceptable service, the product lives up to my expectations.
A review of the Uncommon iPod Touch Capsule Case after the jump >>